- Go to the login page and click the "Forgot Password?" link.
- Enter the email address or mobile number you used during registration.
- A 6-digit reset code will be sent to that email address or phone number — it typically arrives within 30–60 seconds.
- Enter the code in the designated field and set a new password — at least 8 characters, combining letters and numbers.
- Log in with your new password — and you're all set.
- Get Your Referral Link: Log in to your account, go to the "Refer a Friend" or "Invite a Friend" section, and copy your personal referral link or code.
- Share with a friend: Share that link or code with your friend — via WhatsApp, Messenger, or any platform you prefer.
- Have Your Friend Register: Your friend registers on Betwiner using your link and successfully makes their first deposit (minimum ৳300).
- Receive Your Bonus: A ৳500 referral bonus will be credited to your account within 24 hours of your friend's deposit being confirmed.
- The bonus has no wagering requirements — use it directly for betting or withdraw it after reaching the specified bet amount.
- There's no cap on the number of referrals — refer 10 friends and you could earn up to ৳5,000.
- Live Scores: In the Sports Betting section, click on any live match to see real-time scores, over count, cards, corners, and more. Scores update automatically — no need to refresh the page.
- Live Streaming: A "Live" icon or "Video" button will appear on the match page for selected matches. Click it to start the live stream. You must be logged in and have made a deposit of any amount within the last 24 hours to access this feature.
- Which matches have streaming: Live streaming is available for cricket (IPL, BPL, international), football (Premier League, Champions League), tennis, and more — if a video icon appears next to a match, streaming is available.
- Works on mobile too: Live streaming and scores work just as well on a mobile browser — just make sure you have a stable internet connection.
- After the match ends: Bet settlement typically happens within 10–15 minutes of the final match result being confirmed. Your winnings are then credited directly to your Betwiner balance.
- For in-play bets: Bets placed during a match are settled together once the match ends; however, if you cash out, settlement is immediate.
- Withdrawal from Balance: Withdrawal requests to bKash or Nagad typically arrive in your mobile banking account within 3–10 minutes. Bank transfers may take 1–3 business days.
- Minimum Withdrawal: ৳500. Withdrawals of larger amounts may be held if KYC verification has not been completed.
- Winnings from bonuses: Winnings from bonuses can be withdrawn once the wagering requirements for that bonus have been met. Winnings from your original deposit have no additional conditions.
- Where to find it: After logging in, go to the "Sports" section and select "Cricket" from the left menu. You'll find matches from all major tournaments including the IPL, BPL, Bangladesh national team, and the World Cup.
- Match Winner: Which team wins the match — the simplest and most popular bet.
- Toss Bet: You can also bet on which team will win the toss.
- Over/Under: Bet on whether the total runs in a specific over or innings will be above or below a set number.
- Top Batter: Which batter will score the most runs.
- In-Play Betting: Odds update ball by ball during a live match — you can place bets the moment a batter gets out or a wicket falls.
- Partnership bets, Powerplay runs, Man of the Match plus hundreds more markets available on every match.
- Bronze: Granted upon registration. 5% weekly cashback and 10 points for every ৳1,000 wagered.
- Silver (10,000 points): Cashback increases to 7%, with access to monthly special tournaments and a dedicated support line.
- Gold (50,000 points): 10% cashback, faster withdrawal processing, and exclusive Gold member offers.
- Platinum (200,000 points): 13% cashback, a dedicated account manager, higher withdrawal limits, and an exclusive birthday bonus.
- Diamond (500,000 points): Up to 15% cashback, priority payments, invitations to exclusive events, and personalised offers.
- When it's required: KYC must be completed before your first withdrawal or any large transaction. Small deposits and bets can be made without completing KYC.
- Identity Verification: Upload a clear photo of the front and back of any one of the following: National ID (NID), passport, or driving licence.
- Address Proof: A utility bill (electricity, gas), bank statement, or any official government letter showing your name and current address — issued within the last three months.
- Payment Verification: You may need to provide a screenshot or bank statement to confirm that the mobile number or bank account used for the deposit belongs to you.
- How to submit: Log in to your account → go to Settings or the "Verification" section → upload your photo. Make sure the image is clear and legible.
- How Long It Takes: Verification is usually completed within 12–24 hours. If it's urgent, let support know and it can be expedited.